Principles of Team Leading Certificate Level 2

Lead with confidence! This course is designed for those who are currently working or would like to work within the health and social care sector in a wide range of job roles. On completion of the course, you will have the knowledge and skills to lead your team with confidence. Plus, you will have an accredited qualification.

There are eight mandatory units to complete:

1. Principles of team leading

2. Understand business

3. Understand how to communicate work related information

4. Understand customers

5. Understand how to deliver customer service and resolve problems

6. Understand how to develop working relationships with colleagues

7. Understand health and safety procedures

8. Understand how to handle information and mail.

MORE: LESS: Why BMET

Location

Entry

Fees

When

James Watt College

01-01-2025

Free*

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* Courses are free for 16-18s. Students aged 19 or over could be charged fees and is subject to a fee assessment. Learners on benefits in the majority of cases courses are also free. Fee assessments are completed at enrolment.

Course Length: 16 Weeks

Entry Requirements

There are no formal entry requirements for this course. This course is funded and available for learners age 19 and above who have lived in the UK for 3 years+.

Delivery and Assessment

All resources will be made available to you via an online e-learning platform or paper based format with support from your allocated assessor.

Progression Opportunities

Once you have successfully completed this course you could continue to study other NCFE courses or secure employment in the health and social care sector.

Modules Covered

This is an online course with all units uploaded to a virtual platform. The course offers knowledge in: