FAQs
Please have a look at our frequently asked questions ( FAQS ) below. If these don’t answer your particular question or you need more information then please contact our Student Services team on 0121 446 4545 / 01384 344 344 or by visiting our contact page.
Q » I am having trouble completing the online application form.
A » Please contact our Student Services team on 0121 446 4545 / 01384 344 344 and they will be able to help you complete your application form and answer any questions. The Student Services phone line is open Monday, Tuesday, Wednesday, Thursday and Friday.
The Student Services phone line is open:
Monday – 8.30am – 6pm
Tuesday 8.30am – 6pm
Wednesday 8.30am – 5pm
Thursday 8.30am – 6pm
Friday 8.30am – 4pm
Q » I have submitted my application but I haven't received a date for interview.
A » If it was more than two weeks ago, please contact a member of our Student Services team on 0121 446 4545 / 01384 344 344. If it was less than two weeks ago, we should be contacting you shortly.
Q » I have received an interview date/time but I am unable to attend.
A » Please contact a member of our Student Services team on 0121 446 4545 / 01384 344 344 and we will re arrange your interview to our next available date/time. Please have the reference number available when you call.
Q » What do I have to bring with me to my interview?
A » Please bring your most recent school report (16-18 applicants only) and/or any other supporting documents you would like to show at your interview.
Some of our courses require you to provide a portfolio of work or undertake a short audition piece. You will be provided with further details of these requirements with your interview letter. If you have any further questions about any requirements please contact our Student Service team on 0121 446 4545 / 01384 344 344.
Q » Can I bring someone with me to my interview?
A » Yes you can bring up to two people with you to your interview; they will need to wait in our Student Service areas whilst you undertake your interview.
Q » What do I do if I have changed my mind and want to apply for another course?
A » Please contact our Student Services team on 0121 446 4545 / 01384 344 344 who will be able to talk you through your options and amend your application accordingly.
Q » When do I enrol?
A » We have a variety of courses that start through-out the year and the College has three main enrolment periods – Summer (August/September), January and March/April. Find out more about enrolment.